Your Data Matters PRIVACY POLICY

1. Information We Collect

We collect information you provide directly to us and data automatically generated by our digital platforms. This includes:

• Account and Profile Data: Names, email addresses, and unique User IDs generated for account authentication.
• User-Submitted Content: Files, documents, or attachments uploaded directly into our client portal.
• Technical Data: Natively generated app performance metrics, diagnostics, hardware identifiers, and crash logs collected to maintain mobile stability.

2. How We Use Your Information

We use the collected data strictly to provide, maintain, secure, and improve our services, authenticate your secure portal login sessions, and troubleshoot technical application errors.

3. Information Sharing

We do not sell, trade, or share your personal information with third parties. All data remains within our secure backend database infrastructure for internal account management.

4. Data Security

We implement industry-standard encryption measures to protect your personal information and uploaded documents against unauthorized access, alteration, or disclosure. All data transmitted between our mobile app shell and servers is encrypted in transit using secure protocols (HTTPS).

5. Cookies, Device Identifiers, and Tracking

Our website and mobile application shell may utilize cookies, internal session tokens, or unique device identifiers solely to keep you securely logged into your portal profile and remember your system preferences.

6. Third-Party Services

Our platforms may contain links to external enterprise tools or services. We are not responsible for the privacy practices of those external entities.

7. Data Retention

We retain your personal data and client portal assets only for as long as your corporate account remains active or as required by applicable business laws.

8. Your Rights & Data Deletion Requests

Because our mobile application operates as a managed ecosystem with credentials created by system administrators, self-service automated account deletion is not available within the app shell. If you wish to access, update, or request the permanent manual deletion of your account credentials and personal data from our database servers, you must submit a direct request to our administrative team at support@akashpixel.com.

9. Children's Privacy

Our services and application are intended for professional use and are not directed to children under the age of 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by updating the policy text on this page.

11. Contact Us

If you have any questions or wish to file a data modification/removal request, please contact us via email at: support@akashpixel.com.